Closing appointments for Buybacks and Approved Emissions Modifications taking place at dealerships located in Canada will have a process similar to those occurring at dealerships located in the United States.

Buyback Appointments:  Please note that if you are accepting a Buyback for a vehicle that is currently registered in Canada and which does not have a certificate of title issued by a U.S. state, you will not be required to bring a U.S. state vehicle title to your closing appointment.  You will be required to transfer ownership of your vehicle, free of any encumbrances, to Volkswagen Group of Canada.  This will include completing any ownership and transfer documentation that is necessary in your province for transferring ownership of your vehicle.  If you have a vehicle loan, you will be required to pay off the balance of your loan and remove any other liens from your vehicle before completing a Buyback appointment.  After you complete a Buyback appointment at a dealer in Canada, your settlement payment will be paid by check in U.S. dollars mailed to your address.

Approved Emissions Modification Appointments:  After you complete an Approved Emissions Modification appointment at a dealer in Canada, and your signed offer letter is accepted, your settlement payment will be paid by check in U.S. dollars mailed to the mailing address listed in the Online Claims Portal.