If your vehicle is located and registered in Canada, appointments for Buybacks and Approved Emissions Modifications (which, depending on your vehicle’s generation, will be an Emissions Compliant Repair or a Reduced Emissions Modification) will take place at Volkswagen, Audi, and Porsche dealers located in Canada. Appointments at your preferred time and date are subject to dealer availability. To ensure that you are able to successfully complete your claim, it is highly recommended that you schedule your Buyback appointment no later than May 1, 2019 and that you complete your scheduled Buyback no later than June 1, 2019.
Please note that, due to the complexities involved and jurisdiction-specific considerations, the Trade-In will not be available as an option for cross border Generation 1 vehicles. If you have selected this option, you will be required to reset your claim to change your offer type to either Buyback or Approved Emissions Modification.