To participate in the 3.0-Liter Settlement Program for Generation 2 vehicles, you must submit your completed claim by December 31, 2019. In order for a claim to be considered complete as of the December 31, 2019 deadline, a claim must include all required information and documents. Your claim and required documents must be submitted to the Online Claims Portal or faxed or postmarked by December 31, 2019. If you register on the Online Claims portal but do not complete Step 14 by submitting the required documents, your claim will be deemed ineligible. If you create a claim through the Online Claims Portal and choose to mail or fax documents, you must select “Mail/Fax” and “Submit” in the Online Claims Portal and postmark or fax documents by December 31, 2019. You should also retain proof of the date you mailed or faxed your documents. To avoid significant risk that your claim will be considered untimely, your claim must include all requested information and documents by December 31, 2019.
Volkswagen may not accept documents for review after December 31, 2019. All documents must be clear and legible. You should submit your documents by December 1, 2019 if you want to ensure that you have time to timely correct any document deficiencies.