If you complete a Buyback or Trade-In, Volkswagen will send payment to your lender within 5 business days of your completed closing appointment.  Please remember that different lenders have different procedures in place for processing loan payoffs, which will take a varying amount of time.  We suggest that you continue to pay your loan payments even after your closing appointment until you receive confirmation from your lender that your loan has been paid off.  Your lender should send you a refund for any over-payment it receives as a result of you continuing to make your loan payments.