Yes.  If you believe you are eligible to receive benefits under the Settlement Program or that your offer amount is incorrect, you may appeal the ineligibility determination or offer amount calculation to the Court-appointed Claims Review Committee.  The Claims Review Committee is composed of one representative from Volkswagen, one representative from Settlement Class Counsel and a Court-appointed neutral who will be called upon to resolve disagreements between the Claims Committee’s other members, should they arise.  To submit an appeal to the Claims Review Committee, you must send a written request to appeal to the Claims Review Committee, P.O. Box 214500, Auburn Hills, MI 48321 or [email protected].

Your request must include the following information:

  • Claimant’s name, address, telephone number, VIN of the affected vehicle and Claim Reference Number.
  • A brief statement explaining why you believe the ineligibility determination or offer amount calculation was in error.

After your claim is received and reviewed by the Claims Review Committee, you will receive a final determination as to your eligibility status.

Please Note: The deadline for CRC appeals to be submitted for Generation 1 vehicles is October 21, 2019 and for Generation 2 vehicles is May 21, 2020.